Case
Medical supply distribution
OperateServe
01
Symptom
The website catalog and the warehouse catalog were different documents.
02
Intervention
Migration to a single system with the catalog as the source of truth and a custom design on top.
03
Outcome
Publishing and selling from the same data.
Context
- 01
The site and the warehouse kept separate catalogs. A price change took days to appear where the customer buys.
- 02
The new system took the catalog as the single source of truth, with a custom design layer to sell.
Methods used
- product-and-platforms
- research-and-experience